Effective Communications or Communicating your Way to Success

Clear communication is the key to success whether you're managing an employee, pitching an investor, or serving a client. Mastering it requires that you understand your audience and what motivates them to listen to you. This talk will cover topics like:

• The #1 factor to consider when communicating to stakeholders
• Defining your internal & external client service strategy
• Leveraging facts and/or stories to communicate
• Tips & tricks for clear communication on & offline

About the Speaker: Michelle A. Mercier is a Business Strategy Consultant, the host of the top-ranked podcast The Resilient Entrepreneur as well as a sought-after keynote speaker. She has 20+ years of corporate and professional experience. Michelle has worked with a wide range of different businesses – from nationally acclaimed non-profits to enterprise-level corporations like PayPal. Today, she primarily works with high-achieving leaders, entrepreneurs & executives to create an incredible business strategy coupled with an effective personal development plan.